PotatoTongs™ Lifetime Warranty

We’re so confident in the high quality, effectiveness and usefulness of PotatoTongs™ that we offer a Lifetime Warranty to the original purchaser subject to our Terms and Conditions below. Please contact us before returning anything.

 

Terms and Conditions (sorry, here's the fine print)

PotatoTongs™ carry a lifetime free replacement warranty, against defects in materials and/or workmanship, when purchased from Dr. Hug, Inc. (us). This warranty is valid for the original purchaser only. The sole obligation in the event of such defects is to replace the PotatoTongs™ or send you an equivalent product. This warranty does not apply in cases of misuse or abuse. There shall be no liability for incidental, consequential, or special damages. Before returning anything, the original purchaser must contact us at 989-777-7050 or office@potatotongs.com to receive instructions and a Product Return Number (PRN) from one of our representatives. A copy of the original purchase receipt must accompany the product. The original purchaser's current name, address and phone number must accompany the product. The product to be returned needs to be securely wrapped with a packing material inside of a sturdy corrugated shipping box. Partial returns are unacceptable. The PRN number needs to be clearly marked on the outside of the shipping box. All shipping costs and any other costs for returning products to us for any reason are to be paid by the original purchaser. Other terms and conditions may apply. There are no warranties which extend beyond the description on the face hereof. This warranty is in lieu of any other express or implied warranty. This warranty gives you specific legal rights, you may also have other rights, which vary from jurisdiction to jurisdiction.